Yes, some people still use cash to pay for their food and we let them. This means that we must have a very specific way of handling cash, what to do with big bills, and what to do with your cash drawer at the end of your shift.
Cashier Cash Policies are written to ensure all employees handling company cash have a clear and thorough understanding of how cash is to be handled. Adhering to the policies will help reduce the chances of errors and cash shortages occurring. These policies also safeguard the integrity of our cashier if they are correctly followed. Please read the policy carefully and contact your supervisor if you do not understand any of the following policies:
- Cashiers are fully accountable and responsible for the efficient and accurate operation of the cash register.
- Cashiers are responsible for the integrity and protection of the cash in the register. Cash shortages or overages of +/- $3.00 will result in disciplinary action up to termination.
Cashier Responsibilities:
- Verify their drawer amount. Count the beginning register bank (cash in drawer) and confirm the beginning bank is correct.
- Locations with Drop Boxes: Cashiers drop excess $5 & $10 bills (more than 10 bills of same kind) and all $20 bills into the black drop box under/at the register.
- Locations with SMART* Safe: Cash Drops need to be completed at a minimum of once per hour per cashier. The cash manager will unlock drop boxes hourly, and register operator will remove cash and feed money into safe. Put receipts in cashier’s register.
- Large Bills: Any $50 or $100 bills must be checked for counterfeit using the SMART* safe or counterfeit marker.
- SMART* Safe: If the bill is genuine, it will be accepted by the bill validator and should then be entered as a regular cash drop.
- Manager will bank cashier off at the end of their shift. The drawer will be counted by the cashier and matched to the POS report. SMART* safe: cashier will make their final cash drop into the bill validation safe.
- Each Cashier is to keep signed credit cards receipts, meal discounts, coupons, and any manager void/refund receipts.
- No one else but the Cashier themselves can enter the cash drawer once they’ve taken responsibility for it.
- Cashier will not do any manager functions on the POS system or ring on a manager’s assigned POS drawer.
- Notify a manager immediately when a manager void is required.
- Close cash drawer after each transaction. Have manager handle any discrepancies with a customer.
- Ensure that the register has ample receipt tape.
- Managers are the only ones to ring in employee meals. Cash drawer can only be opened to complete a transaction.
- All orders must be rung in for sale.
*SMART-any location with a bill validation system thru ICL, Brinker or Dunbar
Terminable Offenses:
The following could result in disciplinary action, up to and including termination:
- Misuse of coupons, discounts, voids or “cleared menu” item function
- Failure to ring in sales
- Giving free food to friends, relatives, or employees
- Register manipulation of any type
- Theft of any type
- Allowing any other employee access to your register
- Conducting transactions on another employee’s POS drawer
- Conducting “manager only functions” (manager mode voids, refunds, open coupons, employee meals, manager meals) on any POS drawer to include your own.